Privacy Policy

Last updated: 2026/02/23

  1. Introduction

PetzTracker respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you use the PetzTracker platform.

If you have questions, contact us at:
eugene@axionsource.io

  1. Data Controller

PetzTracker is operated by:
AXIONSOURCE OÜ
Registration Number: 16478749
Registered in: Estonia

We are the data controller responsible for your personal data.

  1. Information We Collect

We may collect the following types of information:

Account Information

  • Name

  • Email address

  • Password (stored securely and encrypted)

Subscription Information

  • Billing information processed through our payment provider

  • Subscription status

  • Transaction records

Pet and Breeding Data

  • Pet profiles

  • Health records

  • Breeding records

  • Uploaded documents

  • Notes and reminders

Usage Data

  • Device information

  • Browser type

  • Pages visited

  • Interaction data

Analytics Data
We use Google Analytics to collect anonymized usage statistics such as:

  • Page visits

  • Time spent on the platform

  • General geographic region

  • Device type

We do not receive your full IP address in a personally identifiable format where anonymization is enabled.

  1. How We Use Your Information

We use your data to:

  • Provide and maintain the service

  • Manage your account

  • Process subscriptions and payments

  • Send service-related notifications

  • Improve the platform

  • Respond to support requests

  • Prevent fraud and abuse

We do not sell your personal data.

  1. Advertising and Third-Party Promotions

PetzTracker may display or promote third-party products or services within the platform.

However:

We do not sell, rent, or share your personal contact details with third parties for their direct marketing purposes.

  1. Legal Basis for Processing (EU Users)

If you are located in the European Union, we process your data under the following legal bases:

  • Contract performance (to provide the service)

  • Legitimate interests (improving the platform and preventing abuse)

  • Consent (for analytics cookies where required)

  • Legal obligations (tax and accounting requirements)

  1. Data Storage and Security

PetzTracker is a cloud-based service.

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

However, no system can guarantee absolute security.

  1. Data Retention

We retain personal data:

  • For as long as your account is active

  • As required to comply with legal obligations

  • As needed to resolve disputes and enforce agreements

Inactive accounts may be archived or deleted after notice, as described in our Terms and Conditions.

  1. Data Sharing

We may share data with:

  • Payment processors

  • Hosting providers

  • Analytics providers (Google Analytics)

These providers process data on our behalf under appropriate agreements.

We do not sell personal data.

  1. International Data Transfers

Some service providers, such as Google, may process data outside your country of residence.

Where required, appropriate safeguards are used in accordance with applicable law.

  1. Your Rights (EU Users)

If you are located in the EU, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to certain processing

  • Request data portability

You may exercise these rights by contacting:
eugene@axionsource.io

  1. Account Deletion

You may request deletion of your account at any time by contacting support.

Upon deletion, your personal data will be removed unless retention is required by law.

  1. Cookies

We use essential cookies for platform functionality and Google Analytics for usage insights.

For more information, please see our Cookie Policy.

  1. Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of the service after updates constitutes acceptance of the revised policy.

  1. Contact

If you have questions regarding this Privacy Policy, contact:
eugene@axionsource.io